DME Customer Service Representative

DME Customer Service Representative at Respitec, a respiratory therapy and DME company serving Central Florida patients. The role involves taking customer calls, verifying insurance, and handling orders coming in through fax.

Requirements

• At least one year of DME CSR experience
• At least 4-5 years overall CSR experience
• At least 1.5-2 years of insurance verification experience
• Experience in reordering supplies, insurance questions, and troubleshooting
• High call volume handling (at least 75 calls per day)
• Computer literate
• Clear, articulate communication
• Multi-tasking
• Critical thinking
• Empathy

Benefits

• Competitive salary
• Excellent medical benefits (Medical, Dental, Vision, 401k, PTO)
• Growth potential
• Fun and positive work environment