SUMMARY
DI exists to relieve the world of mediocre experiences and to create remarkable ones. Our people make the remarkable possible through an unwavering display of uncommon commitment each day. Reporting to the Director of Project Management this role is responsible for the planning, management, communication, coordination and financial control of projects.
Requirements
- Managing multiple projects simultaneously, of small to large scope, effectively during all phases until project completion
- Serves as the primary client contact and is responsible for maintaining the day-to-day client relationship throughout the life of the project
- Coordinate with clients to identify and define project requirements, scope, and objectives
- Ensure that clients’ needs are met as the project evolves
- Partner with various internal teams as needed for successful project completion
- Monitor and track project progress and handle any issues that arise
- Act proactively when it comes to clarity of client direction/needs and/or managing timeline and budget expectations
- Communicate day-to-day schedule needs externally
- Own project scope and closely monitor any scope creep or project delays
- Be an advocate for project margin and take ownership of necessary change orders
- Act as the point of contact and communicate project status effectively with all internal departments, and all levels of the company
- Report and escalate any issues to the Director of Project Management as needed
- Proactively and appropriately escalates conversations that might be especially difficult or beyond expertise
- Effectively focused on process details by receiving, interpreting, and executing information from both internal and external clients
- Works with Production Manager, Production Coordinator and Project Engineer on client requests, project production schedules and deliverables
- 3-6 years of fabrication experience In the manufacturing, construction, or general building trades Industry
- Understands client needs and becomes their advocate as needed
- Provide support through client communication, internal interaction with design, and overseeing, monitoring, and tracking progress through the fabrication and installation phase
- Support and contribute to the development of client proposals in collaboration with the Sales & Marketing team
- Maintain & update project and client information in respective online Project Management systems
- Review and confirm revenue allocation and projected schedules for relevant accounts and projects
- Coordinate and relay internal communication from client meetings to all designated individuals
- Maintain project files and data via Wrike, Evernote, Google Drive, Salesforce, Bluebeam, Zoom Meeting, Concur and Project Management drive
- Work monthly with the internal Accounting department for client invoicing and collections
- Weekly Salesforce updates to include revenue allocation changes, date changes, change orders, PE assignments, etc.
- Develop, maintain, and communicate project schedules, changes, and updates to appropriate teams
- Follow protocol for internal processes and be an advocate to improve processes where needed
- Ownership and monthly tracking of project performance, specifically to analyze the successful completion of short and long-term goals
- Meet budgetary objectives and adjust project constraints based on financial analysis
- Develop comprehensive project plans including schedules, budgets, and deliverables to be shared with clients as well as other staff members
- Consistently demonstrate leadership skills to all internal and external team members and continue to develop and enhance those skills
- Consistently demonstrate diplomacy in communication: ability to navigate tough conversations, either internally or with client, with the goal of striving for the best solution for both parties
Benefits
- Medical, Dental and Vision insurance
- Short and Long Term Disability
- Life Insurance
- Supplemental Accident
- Critical Illness and Hospital Indemnity
- 401(k) with a match
- Health Savings Account match
- Paid Time Off (PTO)
- 8 paid holidays plus an employee chosen Floating Holiday annually
- paid Parental Leave
