Infrastructure Operations Manager
Digital Consultants, LLCWashington, District of Columbia, United States
Posted November 10, 2025
175000 - 190000 USD year
Full Time
About the Company
Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic.
Job Description
Digital Consultants seeks an Infrastructure Operations Manager to support the DISA J6 ETM 2.0 program. The Infrastructure Operations Manager will oversee the day-to-day performance and operational readiness of Tech Control facilities and supporting infrastructure.
Requirements
- Maintain and oversee daily operations of the Tech Control Facility (TCF).
- Supervise Tier 2 Helpdesk and Tier 3 technical teams to ensure SLA compliance.
- Maintain availability of switches, encryption devices, circuits, and consoles.
- Manage incident response, reporting, and technical issue resolution.
- Ensure documentation, SOPs, and logs are up-to-date and accurate.
- Provide leadership in support of transmission path maintenance and restoration.
Benefits
- Paid Time Off (PTO)
- Group health plans
- Income protection and supplemental benefits
- 401(k) plan with company matching
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Pet insurance options
- Employee Assistance Program (EAP)
