Customer Operational Services Coördinator (shift)
DFDS ContinentSouth Holland, Netherlands
Posted February 25, 2026
Full Time
About the Company
DFDS Continent operates a vast European transport network, employing 17,000 staff and generating DKK 30bn annually.
Job Description
As Customer Operational Services Coordinator, you will be the first point of contact for customers and guide them through the logistics process, ensuring smooth flow of goods and resolving operational issues.
Requirements
- MBO 3/4 work and thinking level.
- Experience in logistics or shipping is a plus, but experience in customer contact is a must.
- Excellent command of Dutch and English.
- Flexibility to work in shifts and once every 4 weeks on weekends.
Benefits
- Suitable salary with shift allowance for shift work
- 8.33% holiday allowance
- Study opportunities according to our study regulations
- 29 vacation days
- Possibility of free travel on DFDS ships (3 times a year)
- Pension scheme via ASR
- WGA basic and excess insurance (paid by DFDS)
- Optional collective health insurance with discount