Senior Customer Onboarding & Success Manager
DevSavantCambridge, Massachusetts, United States
Posted January 9, 2026
Full Time
About the Company
DevSavant is an inclusive company that values equity and fosters a supportive work environment.
Job Description
We are looking for a Senior Customer Onboarding & Success Manager to be the first members of our LATAM team. This role combines Onboarding, Customer Success, and Customer Support responsibilities.
Requirements
- 5+ years of experience in Customer Success or Onboarding ideally within a SaaS environment
- 3+ years of experience working with customers in the US market, ideally with SMB and Mid-market customers
- 3+ years experience working with a non-LATAM headquartered company, in a role which required you to onboard and work remotely, ideally as one of the first employees for the company in the LATAM market
