Advisory Agent, Member and Client Experience

As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. You promote the organization's cooperative values through the support you provide.

Requirements

• High school diploma in a related field
• A minimum of two years of relevant experience
• Knowledge of French
• Knowledge of all counter and convenience products and services
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
• Communicates effectively
• Situational adaptability
• Tech savvy

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan
• Group insurance
• Reimbursement of health and wellness expenses
• Reimbursement of telework equipment