Advisory Agent, Member and Client Experience

As a member and client experience advisory agent, you will help give members and clients a better experience, promote the organization's cooperative values, and support and advise them about their banking transactions. You will promote all Desjardins products and services, and the various distribution channels available, and identify business opportunities.

Requirements

• Support members and clients by telling them about existing applications and technological tools that can help them do transactions and operations on their own.
• Contribute to business development and maintain business relationships through service delivery and activities.
• Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
• Stay on top of the latest standards, products and services in your field.
• Uphold compliance, security and risk management standards.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment