Sr Support Services Analyst
DeltekMakati, Philippines
Posted March 2, 2026
Full Time
About the Company
Deltek delivers an intelligent, cloud-based platform that integrates enterprise resource planning, project accounting, and governance for high-stakes, project-centric organizations. Its solutions—spanning project management, construction, architecture & engineering, government contracting, and professional services—are engineered for the end-to-end project lifecycle, providing real-time analytics, compliance controls, and industry-specific intelligence. By embedding ERP, HCM, and financial management into a unified SaaS framework, Deltek enables firms to accelerate delivery while maintaining strict oversight. Trusted by 30,000 organizations worldwide, the company’s focus on purpose-built, lifecycle-oriented software sets it apart in the project-management and professional-services technology market.
Job Description
Provide quality accounting software support to clients using Deltek products.
Requirements
- Support clients via telephone, e-mail, chat, and the Internet
- Assess and resolve customer problems
- Escalate complex issues to other Support Analysts
Benefits
- Career advancement opportunities
- Professional development opportunities
- Challenging work environment