Director, Strategic Accounts
DecagonLondon, England, United Kingdom
Posted October 29, 2025
Full Time
About the Company
Decagon is a leading conversational AI platform that empowers brands to deliver intelligent, human-like customer experiences across chat, email, and voice. Partnering with industry leaders such as Hertz and Eventbrite, Decagon resolves millions of inquiries in multiple languages, offering a scalable solution for enhancing customer engagement. Backed by prominent investors including Accel and Andreessen Horowitz, Decagon stands out through its advanced AI agents and commitment to redefining customer experience at scale.
Job Description
Decagon is seeking a Director of Strategic Accounts to join their growing team. This autonomous role involves developing a strategy for strategic account growth, building trusted relationships with key stakeholders, and forecasting pipeline. The role requires a product-minded individual comfortable with a high volume of sales and a collaborative mindset.
Requirements
- 7+ years of experience in strategic or enterprise sales
- Proven track record of growing revenue and expanding business with large, complex accounts
- Excellent communication, presentation, and negotiation skills
- Strong business acumen and ability to speak the language of the C-suite
- Consultative selling approach with a focus on value-based solutions
- Ability to manage multiple stakeholders and cross-functional initiatives
Benefits
- Medical, dental, and vision benefits
- Daily lunches, dinners and snacks in the office
