Sales Engineer

The Sales Engineer provides prospects and Sales team members with sales-based and technical demo and presentation support, conducts SEO audits as requested, and customer solution engineering for large sales opportunities.

Requirements

• Presents our products / solutions to prospects
• Negotiates & Closes New Business
• Conducts prospecting activities to develop New Business & support Existing Business retention
• Provides demo support to Sales team members.
• Works with Sales team members as requested in the design of solutions to customer problems and sales opportunities.
• Takes responsibility for customer issue escalation from the sales team, attempting to resolve issues prior to escalation to the technical service and implementation teams.
• Acts as the single point of contact to the technical service and implementation teams for Sales escalations, overseeing progress on escalated issues.
• Coordinates issue resolution progress and status to the customer and the Sales team member who escalated the issue.
• Conducts SEO audits as requested by Sales team members.

Benefits

• Medical, dental and vision insurance
• Company matched 401K plan
• Flexible PTO + Sick Leave
• 6 weeks paid Parental Leave
• 8 Paid National Holidays
• Company-paid basic Life Insurance
• Voluntary supplemental Life Insurance
• Voluntary long-term/short-term disability insurance
• Voluntary Pet Insurance
• Optional Healthcare/Dependent Care FSA Account