The Sales Engineer provides prospects and Sales team members with sales-based and technical demo and presentation support, conducts SEO audits as requested, and customer solution engineering for large sales opportunities.
Requirements
- Presents our products / solutions to prospects
- Negotiates & Closes New Business
- Conducts prospecting activities to develop New Business & support Existing Business retention
- Provides demo support to Sales team members.
- Works with Sales team members as requested in the design of solutions to customer problems and sales opportunities.
- Takes responsibility for customer issue escalation from the sales team, attempting to resolve issues prior to escalation to the technical service and implementation teams.
- Acts as the single point of contact to the technical service and implementation teams for Sales escalations, overseeing progress on escalated issues.
- Coordinates issue resolution progress and status to the customer and the Sales team member who escalated the issue.
- Conducts SEO audits as requested by Sales team members.
Benefits
- Medical, dental and vision insurance
- Company matched 401K plan
- Flexible PTO + Sick Leave
- 6 weeks paid Parental Leave
- 8 Paid National Holidays
- Company-paid basic Life Insurance
- Voluntary supplemental Life Insurance
- Voluntary long-term/short-term disability insurance
- Voluntary Pet Insurance
- Optional Healthcare/Dependent Care FSA Account