As a Customer Care Support, you'll process customer orders, maintain accurate master data, and collaborate with cross-functional teams to improve data integrity and customer experience.
Requirements
- 1–3 years of experience in order entry or customer service roles
- Strong SAP knowledge and proficiency in Microsoft Excel
- Excellent communication skills in English (B2 level); another language is a plus
- Ability to work flexibly and support team needs across projects
Benefits
- Regular annual salary increase
- Annual bonus depending on the company’s financial results
- Life insurance with 18-month coverage
- Contribution to the 3rd pension pillar (DDS) of 3% of the assessment base
- 2 extra vacation days and additional leave for important life events
- 7.5-hour working time
- Possibility of occasional work from home / teleworking
- Lunch in the company canteen for only €1.45
- Free company bus transport to the workplace
- Language courses, training, paid study leave for further education
- Social assistance during long-term sick leave
- Discount vouchers for massages, company events and trips, rental of swimming pool, ice rink, and tennis court
- Severance pay and retirement allowance beyond the requirements of the Labor Code
- Laptop and necessary IT equipment
