KLM Customer Service Agent - Danish

We are looking for a Customer Service Agent - Danish to join our team at Cygnific. As a customer service hero, you will assist passengers on the phone with their questions about bookings, flights, luggage, upgrades, and more. You will receive a paid training of 8 weeks and have the opportunity to develop further in the company.

Requirements

• At least a level 4 MBO (secondary vocational education) degree or work and think level
• Experience with working at a call center or in customer service
• English and Danish language proficiency
• Understanding of complex computer systems
• Passion for travel, teamwork, and international mindset
• Flexibility, service orientation, creativity, and sense of humor

Benefits

• Salary of € 2,573.95 gross per month
• Seven-month contract with prospect of long-term collaboration
• 25 vacation days
• Irregularity and language allowances
• Hybrid working
• Travel allowance
• Work from home allowance
• Holiday allowance
• Festive end-of-year bonus
• Good pension plan
• Bicycle plan
• Discount on KLM flight tickets