We are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students.

Requirements

Excellent customer service skills
Strong listening and communication skills (verbal and written)
Proficient with Microsoft Office Suite products (Word, Excel, PowerPoint) with a strong concentration in Excel
Role requires attention to detail and time management skills
Strong case-management skills
Able to work independently, with some direction and collaboratively, in a team environment
Self-motivated, organized, and disciplined professional with the ability to multitask based on deadlines
A team player who is excited to work productively and cooperatively with a wide range of people and disciplines
Ability to provide sound technical advice on how to best diagnose and solve customer issues
Capable of explaining basic technical rostering setup processes to a non-technical audience
Strong problem-solving capabilities and ability to develop creative solutions in a dynamic, high-volume environment
Demonstrate integrity, ethical standards, and a professional demeanor
Able to handle ambiguity and favorably navigate through stressful situations and pressing deadlines
Adept at proactively identifying incremental improvements to implementation initiatives, processes, and procedures to maximize efficiency and productivity

We are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students.

Excellent customer service skills
Strong listening and communication skills (verbal and written)
Proficient with Microsoft Office Suite products (Word, Excel, PowerPoint) with a strong concentration in Excel
Role requires attention to detail and time management skills
Strong case-management skills
Able to work independently, with some direction and collaboratively, in a team environment
Self-motivated, organized, and disciplined professional with the ability to multitask based on deadlines
A team player who is excited to work productively and cooperatively with a wide range of people and disciplines
Ability to provide sound technical advice on how to best diagnose and solve customer issues
Capable of explaining basic technical rostering setup processes to a non-technical audience
Strong problem-solving capabilities and ability to develop creative solutions in a dynamic, high-volume environment
Demonstrate integrity, ethical standards, and a professional demeanor
Able to handle ambiguity and favorably navigate through stressful situations and pressing deadlines
Adept at proactively identifying incremental improvements to implementation initiatives, processes, and procedures to maximize efficiency and productivity

Roostering Coordinators