L2 Support Engineer (MSP)
Culture FitsVermont, United States
Posted March 4, 2026
Full Time
About the Company
Culture Fits is a seasoned recruitment firm with over 15 years of experience in the employment industry, specializing in aligning candidates with both technical and cultural requirements. The company offers a comprehensive suite of services that support Managed Service Providers, Managed Security Service Providers, and cybersecurity initiatives, including solutions for information security, system engineering, and CISO consulting. By prioritizing culture fit, Culture Fits helps organizations build cohesive teams that collaborate effectively, reduce conflicts, and consistently deliver positive customer experiences. Its reputation for excellence and deep industry expertise make it a trusted partner for companies seeking to strengthen their workforce and uphold their core values.
Job Description
We are seeking a high-energy, process-driven L1 / L1.5 Support Engineer to serve as the front line of client support. This role is ideal for someone who takes pride in responsiveness, clear communication, and doing things the right way the first time.
Requirements
- Frontline Client Support
- Technical Support (L1 / L1.5)
- Process & Documentation
- Speed & Ownership
Benefits
- Career growth opportunities
- Professional development and training
- Competitive compensation and benefits
- Diverse and inclusive work environment
