Customer Care Representative

Cromwell is seeking a Customer Care Representative to deliver outstanding service and administrative support to the Sales Department. The role involves responding to customer inquiries, resolving issues, processing orders, and contributing to team performance. This position emphasizes professionalism, accountability, and innovation in a fast-paced sales environment.

Requirements

• Communicate directly with customers.
• Respond to inbound calls and enquiries, resolving queries.
• Process sales orders and provide order updates.
• Manage customer samples and returns.

Benefits

• Competitive salary
• Profit Share
• Life insurance
• Workplace pension
• Private medical benefits