Customer Success Specialist
CovetrusQueensland, Australia
Posted December 15, 2025
Full Time
About the Company
Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes.
Job Description
We are recruiting for a Customer Success Specialist to join our Eight Mile Plains team on a permanent basis. The role involves working closely with valued vet clinics to understand their unique needs and develop personalised success plans.
Requirements
- Relevant tertiary qualifications (preferred) coupled with two years demonstrated experience in a similar customer success or client facing role within the technology, healthcare or veterinary industry
- Strong understanding of customer success methodologies, customer lifecycle, and customer experience principles
- Solid understanding of ‘Software as a Service’ technology, with the ability to rapidly acquire knowledge of Covetrus' product offerings
Benefits
- Generous discounts on our range of animal health food & enrichment products
- Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources
- Additional leave benefits – annual birthday leave, paid parental leave, & the option to purchase additional leave
- Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations)
- Free 24/7 access to our Employee Assistance Program
- Reward & recognition through our quarterly Values Awards and our Service Anniversary Awards
- Professional development through our Leadership Development & Emerging Leadership courses
- Access to annual flu vaccinations
- Annual volunteer days