VP, Customer Success

Coveo is seeking a Vice President of Customer Success to lead and scale our global CS organization, shaping the customer experience in an increasingly AI-centric world.

Requirements

• 12+ years of experience in Customer Success or related leadership roles
• Proven track record leading global CS teams at scale ($100M–$500M+ revenue)
• Experience owning end-to-end CS functions and driving measurable improvements in retention and expansion