Provides administrative coverage for patient service functions related to check-out operations of the physician practice, including collecting and processing encounter form data, collecting and totaling outstanding balances and payments, and balancing work and computer at end of day.
Requirements
- Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards
- May answer telephone calls and route accordingly
- Receives and records changes in patient information
- Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate
- Ensures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry
- Responsible for scheduling appointments for return visits and end of day procedures and balancing
- Compiles data for the billing personnel
- Attends meetings as required and participates on committees as directed
- Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care
- Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested
- Performs other duties as assigned
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
