PATIENT SERVICE REP II

Patient Service Representative II provides administrative coverage for patient service functions, collects and processes encounter form data, and balances work and computer at end of day. Collaborates with patients, physicians, and care team members to ensure overall patient care.

Requirements

• Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.
• Receives and records changes in patient information.
• Ensures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
• Compiles data for the billing personnel.
• Attends meetings as required and participates on committees as directed.