Field Service Engineer
Corvus EnergyNorway • Bergen, Norway
Posted December 8, 2025
Full Time
About the Company
Corvus Energy deploys large-scale energy storage systems (ESS) using advanced lithium-ion battery systems proven economical, safe, and reliable in a range of challenging maritime and transportation applications. As the leading battery system supplier for hybrid and electric commercial marine vessels—such as ferries, cruise ships, offshore supply vessels, and tugboats—Corvus Energy been honored with numerous environmental awards and is the only supplier to carry DNV, Lloyd’s Register, ABS and BV product Type Approvals. Corvus Energy systems are also used in hybrid port cranes, electric light rail vehicles, hybrid trains, commercial vehicles, and an ever-expanding range of applications that demand exceptional battery performance. Corvus Energy systems have helped significantly reduce fossil fuel consumption and CO2 / GHG emissions, providing operators with impressive ROI along with global recognition for clean energy leadership. Follow Corvus Energy as we accelerate the shift to environmentally sustainable energy solutions by delivering large-scale energy storage. Watch this video to learn more: http://corvusenergy.com/?wvideo=u59k1ki7hk
Job Description
The Field Service Engineer is responsible for handling and supporting customer issues remotely and conducting in-field commissioning, warranty, and service assignments.
Requirements
- Ensure customer satisfaction with our products and services.
- Provide support to customers and Corvus field service personnel to troubleshoot and resolve issues with customer installations.
- Create and update customer issue tickets as needed to provide up to date status on assigned cases.
- Download and analyze customer data for troubleshooting and monitoring purposes.
- Connect to remote systems to perform diagnostics and upgrade and configure software.
- Create RMA's and Sales Orders for returning and shipping parts to and from customers.
- Escalate and manage resolution of issues that require engineering resources as needed.
- Travel to customer sites to perform assignments.
- Develop and maintain needed skill sets and knowledge keeping up to date with the latest technology and products to expand department competency.
- Create and maintain internal and customer-facing documentation to disseminate product information related to installation, operation, and diagnostics.
- Participate in creating and improving processes that allow Corvus to deliver products and services more efficiently to our customers.
Benefits
- Competitive salary
- Comprehensive benefits package
- Health insurance
- Good pension scheme
- Opportunities for professional development
- Flexible working hours
- Healthy varied lunches and snacks
- Sports and social activities outside of work
