Account manager
Content GuruReston, Virginia, United States
Posted January 23, 2026
Full Time
About the Company
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.
Job Description
We're looking for a proactive and commercially minded Account Manager to support and grow key customer relationships. The ideal candidate will have strong interpersonal skills, a consultative approach to customer engagement, and experience in enterprise account management, preferably in SaaS.
Requirements
- Minimum of 3 years' experience in enterprise account management, preferably in SaaS
- Proven success managing a portfolio of accounts and delivering upsell/revenue growth
- Experience in IT, telecoms, or contact centre environments desirable
- Skilled in influencing and negotiating with stakeholders at all levels
- Strong communication, presentation, and relationship management skills
- Comfortable using CRM tools to manage pipeline and forecast accurately
- Detail-oriented and commercially aware
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
