Member Service Representative Intern
Consumers Credit UnionGrand Rapids, Michigan, United States
Posted October 3, 2025
Internship
About the Company
Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution specializing in digital banking, mortgages, and business lending. With over $2.2 billion in assets and serving more than 134,000 members across multiple locations, the credit union offers a wide range of services including checking, savings, credit cards, and investment options through its CO-OP Network ATMs. Consumers Credit Union is federally insured by NCUA and is committed to providing exceptional member service.
Job Description
Consumers Credit Union is seeking a Passionate Member Service Representative Intern. The intern will provide superior member service, sales, and assistance with financial questions and accounts. They will learn sales goals, credit union products, and handle basic transactions, while contributing to loan applications and the Customer Relationship Management (CRM) system.
Requirements
- College junior or equivalent
- Professional Presence
- Member Focused Approach
- Problem-Solving Skills
- Financial Knowledge
- Results Orientation
- Technical Proficiency
Benefits
- Networking opportunities
- Job shadowing experience
- College credit eligibility
- Hands-on industry training
- Mentorship
- Volunteering Opportunities