Member Service Representative Intern
Consumers Credit UnionMichigan, United States
Posted October 3, 2025
Internship
About the Company
Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution specializing in digital banking, mortgages, and business lending. With over $2.2 billion in assets and serving more than 134,000 members across multiple locations, the credit union offers a wide range of services including checking, savings, credit cards, and investment options through its CO-OP Network ATMs. Consumers Credit Union is federally insured by NCUA and is committed to providing exceptional member service.
Job Description
Consumers Credit Union is hiring a Passionate Member Service Representative Intern to provide superior member service and exceed member expectations. The intern will assist members with financial questions, open new accounts, handle loans, and learn the Credit Union's products and services. The role involves shadowing, observing processes, and learning basic banking skills.
Requirements
- College junior or equivalent
- Professional Appearance and demeanor
- Member Focused Approach with excellent listening skills
- Problem-Solving Skills
- Comprehensive understanding of business services and transactions
- Technical Proficiency
- Goal Achievement
Benefits
- Networking opportunities
- Job shadowing experience
- College credit eligibility
- Hands-on industry training
- Mentorship from experienced team members
- Volunteering Opportunities