Operations Manager

The Operations Manager will oversee day-to-day business operations and serve as a key link between the North American facility and the company’s global headquarters. This person will ensure efficient coordination across departments, including logistics, service, and accounting support, while driving process improvements and supporting the implementation of Microsoft Dynamics 365.

Requirements

• Manage and oversee office and warehouse operations
• Lead and support the implementation and optimization of Microsoft Dynamics 365 ERP
• Collaborate with European headquarters to align business processes and ensure consistent communication and reporting
• Supervise a team of approximately 6 direct reports and 3 warehouse department managers, plus a service manager
• Oversee accounting-related activities including reporting, inventory accuracy, and coordination with external CPA and tax service providers
• Support vendor management and indirect oversight of purchasing activities
• Promote and drive continuous improvement initiatives to enhance efficiency and workflow effectiveness

Benefits

• 401k Matching
• Retirement Plan