Rooms Division Manager

Conscious Group is seeking a skilled and dynamic Rooms Division Manager to lead the rooms and guest services departments of two of our Conscious Hotels. Reporting to the Director of Operations, the Rooms Division Manager will be responsible for ensuring the seamless operation of guest accommodations, delivering exceptional service, and maintaining high standards of sustainability.

Requirements

• Operational Excellence: overseeing the day-to-day operations, including rooms division, front office, housekeeping, maintenance, coffee & retail concept and guest services.
• Team Leadership: leading and inspiring the teams while providing guidance.
• Guest Experience: maintaining high standards of cleanliness, comfort, and service towards our guests.
• Revenue Management: collaborating with the Director of Operations to develop and implement strategies to optimise room revenue through up and cross selling.
• Staff Training: conducting trainings to ensure the staff is well-versed.
• Technology Utilisation: implementing and leveraging technology tools while staying informed about industry trends in room division technology.
• Collaboration: joining forces with F&B, Marketing, and many more departments to ensure seamless guest experiences and participate in strategic planning and decision-making processes.

Benefits

• suitable salary according to the collective labour agreement for hospitality in reference scale 9
• monthly benefits budget with a total value of 300 euros per year
• 35% discount at selected massage parlours in Amsterdam
• travel allowance based on the distance between home and work
• open and informal company
• staff parties and get-togethers
• friends & family discount on rooms and staff discount in the shops and our restaurants
• drink at the bar after your shift with your colleagues
• opportunities for development and growth