ConnectWise is an industry-leading software company that empowers technology solution providers to manage their businesses better, sell more efficiently, and deliver amazing customer experiences. The Director of Strategic Programs serves as a trusted advisor and strategic partner to senior leadership, driving alignment across key initiatives and ensuring operational excellence.
Requirements
- Partner with executive leadership to define and communicate strategic priorities, goals, and success metrics.
- Translate high-level strategies into actionable plans and ensure alignment across departments and teams.
- Monitor progress against strategic objectives and provide insights to adjust course as needed.
- Facilitate strategic planning sessions and ensure outcomes are documented and tracked.
- Establish and manage the rhythm of the business, including leadership meetings, quarterly business reviews, and annual planning cycles.
- Develop and maintain governance frameworks to ensure accountability and transparency in decision-making.
- Drive operational efficiency by identifying and resolving bottlenecks in processes and workflows.
- Prepare executive-level reporting and dashboards to support data-driven decisions.
- Lead cross-functional strategic programs from initiation through execution, ensuring delivery on time and within scope.
- Develop program plans, manage resources, and mitigate risks to ensure successful outcomes.
- Coordinate with internal and external stakeholders to align efforts and resolve issues.
- Continuously improve program management practices and tools to enhance effectiveness.
- Act as a thought partner to the executive team, providing strategic counsel and operational support.
- Enable leaders to focus on high-impact priorities by managing communications, follow-ups, and delegated initiatives.
- Support executive visibility and engagement through preparation of presentations, briefings, and stakeholder communications.
- Foster a culture of collaboration, accountability, and continuous improvement across leadership teams.
Benefits
- Health insurance
- Retirement plan
- Flexible work arrangements
- Professional development opportunities
- Paid time off
