Customer Success Onboarding Manager
ConnecteamNew York, New York, United States • Australia • South Carolina, United States • North Carolina, United States • Colorado, United States • Florida, United States • Utah, United States • Georgia, United States
Posted September 15, 2025
70000 - 90000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is a fast-growing startup on a mission to change the mobile and low-tech employee workforce experience. They are seeking a Customer Success Manager to focus on onboarding, growth, retention, and client implementation of their product. The role involves working closely with customers to achieve their business goals and building a strong customer relationship.
Requirements
- Fluent English (spoken and written)
- Minimum one year's experience as a Customer Success Manager
- Experience in B2B SaaS
- Superb written and verbal communication skills
- Tech-savvy
- Team player
- Positive attitude and high energy
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- Competitive compensation
- Professional development