Customer Success Onboarding Manager
ConnecteamColorado, United States • New York, New York, United States • Columbia, South Carolina, United States • Chapel Hill, North Carolina, United States • Florida, United States • Utah, United States • Athens, Georgia, United States
Posted September 15, 2025
70000 - 90000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is a fast-growing startup revolutionizing the mobile and low-tech workforce experience. They are seeking a Customer Success Manager to build customer relationships, drive retention and loyalty, and ensure client success. The role involves onboarding, training, and implementation of their product, with a focus on customer satisfaction and a collaborative team environment.
Requirements
- Fluent English (spoken and written)
- At least one year's experience as a CSM
- Superb written and verbal communication skills
- Tech-savvy with a Startup mentality
- Team player and good communicator
- Strong work ethic and integrity
- Positive attitude and high energy
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- Salary range