Executive Director- Business Development
ConcentrixNorth Middleton Township, Pennsylvania, United States • Odessa, Texas, United States
Posted April 30, 2025
140000 - 210000 USD year
Full Time
About the Company
Concentrix revolutionizes customer journeys globally, blending human talent with AI for impactful customer experiences.
Job Description
The Executive Director- Business Development role at Concentrix involves leveraging contacts and a world-class operations team to deliver customer experience solutions. The position requires a strong understanding of CX operations, tech-led solutions, and the ability to build and maintain c-level relationships. The ideal candidate will have 10+ years of experience in B2B sales and a proven track record of closing complex deals.
Requirements
- Bachelor's degree in business administration, Marketing, or a related field
- 10+ years of experience as a sales hunter (B2B sales) and individual contributor
- Demonstrated experience in the CX tech and/or BPO marketplace
- Experience interacting with and selling to senior leaders across multiple functions and lines of business
- Strong communication and interpersonal skills with the ability to build new client relationships of trust
- Excellent problem-solving and conflict-resolution abilities
- Ability to analyze data and use insights to lead solution build processes and win strategy creation
- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools
Benefits
- Market competitive salaries
- Bonus
- Equity
- Benefits
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
