Rapport is a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. The Guest Experience Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members.
Requirements
- Provide high-level internal and external customer support
- Meet, greet, and escort all VIP guests
- Ensure daily optimal workspace occupancy and assist in making day of space reservations
- Handle daily signage requirements for guest wayfinding
- Maintain building visitor list by managing the access badge process for employees and visitors
- Carry out instructions for security, fire, health, and safety guidelines
- Work closely with facilities, local technology, and other workplace departments
- Provide general travel support
- Respond to inquiries and anticipate customer needs
- Maintain a strong awareness of business activity and communicate all updates with team members
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
