Technical Specialist - Tier 2 (Messaging)
CommvaultBengaluru, Karnataka, India
Posted December 15, 2025
Full Time
About the Company
Commvault is the gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks.
Job Description
We are seeking a highly motivated Technical Specialist – Tier 2 (Messaging) to join our Customer Support organization. This role is critical in deep analysis, root cause identification, and resolution of complex incidents related to Messaging backup and recovery workflows.
Requirements
- Provide advanced troubleshooting and support for Messaging-related backup and recovery workflows
- Perform deep analysis of customer issues, log analysis, and issue reproduction to identify root causes
- Collaborate with Product Engineering and Subject Matter Experts (SMEs) to validate findings and ensure timely resolution of complex incidents
Benefits
- Annual health check-ups
- Tuition Reimbursement
- Personal accident cover
- Term life cover