Customer Relations Executive

Collinson is a global loyalty and benefits company that helps brands acquire, engage and retain demanding customers. We specialize in Financial Services, Travel and Retail, and work with over 90 airlines, 20 hotel groups and 600 financial institutions. Our solutions include Priority Pass and reward programmes for leading brands.

Requirements

• Knowledge and understanding of travel claims/products and or assistance experience
• Knowledge and understanding of complaint handling and insurance regulation, FCA guidelines
• Excellent verbal and written communication skills
• Excellent customer service skills
• Confident in dealing with deadlines and delivering to targets and objectives
• Attention to detail with good time management
• Computer literate
• Adaptable to change and flexibility to deal with any tasks as required and a good team worker