Customer Service Representative
CollaberaOak Ridge, Tennessee, United States
Posted October 11, 2016
Full Time
About the Company
Collabera is a digital talent solutions provider dedicated to developing individuals, building elite teams, and cultivating a culture of unity and care to positively impact businesses and communities globally.
Job Description
Collabera is a leader in IT staffing and is seeking a Customer Service Representative to join their team. The successful candidate will be responsible for handling inbound telephone requests for Nurse Advice Line services, following policies and procedures, and documenting details in a fast-paced environment.
Requirements
- Experience in customer service
- Professionalism and ability to handle difficult end user related issues
- Ability to master detailed training to follow policies and procedures for DHA, DHS, and HIPAA
Benefits
- Paid vacations
- Holidays
- Personal days
- Medical, Dental and Vision insurance
- 401K retirement savings plan
- Life Insurance
- Disability Insurance