Client Service Analyst
Clinical ArchitectureIndianapolis, Indiana, United States
Posted December 22, 2025
Full Time
About the Company
Clinical Architecture is at the forefront of healthcare IT innovation, with a positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service.
Job Description
Clinical Architecture is seeking a Client Service Analyst to join their team in Indianapolis, IN. The role will engage with clients to provide support and enhance the client experience, requiring collaboration with internal teams and expertise in software and data analysis.
Requirements
- Bachelor’s Degree preferred; High school diploma or equivalent required
- Minimum 4+ years experience in SaaS, software support, or client success required
- Previous software, data analysis, analytics, and / or informatics experience is required
- Healthcare / Healthcare Terminology knowledge or experience is advantageous
Benefits
- Paid Volunteer Time
- Paid Holidays & PTO
- Sabbatical opportunities for tenured team members
- Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees
- Maternity and Parental leave benefits
- Employer paid Short-term Disability & Long-term Disability
- Health and Wellness incentives
- 401k Matching