Associate Customer Account Representative

Cleveland-Cliffs Steel has an immediate opportunity for an Associate Customer Account Representative in East Chicago, Indiana. Our Associate Customer Account Representatives are an essential resource for customer account management and support.

Requirements

• Provide day-to-day front-line customer support
• Build strong customer relationships with internal and external customers working in a team environment
• Oversee customer accounts, including new customer set up, manage customer order status and expedite material through our production facilities to meet customer requirements
• Verify and audit manufacturing order details
• Confirm orders have been approved for production
• Monitor hold queues
• Manage data files for inter-company transfers

Benefits

• Competitive pay with variable compensation opportunity
• Health insurance
• Retirement plan
• Education assistance
• Paid time off