At Citi, we get to connect millions of people across hundreds of cities and countries every day. We're looking for a high caliber professional to join our team as Officer, Private Bank Client Know Your Customer Quality Assurance Client Onboarding Analyst in Hong Kong.
Requirements
- Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
- Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence.
- Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management.
- To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process.
- To observe ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process.
- Acts as SME to other stakeholders.
- Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards.
- Performs day to day management of volume processing, including daily management of in-process, pending, and service-related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements.
- Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
- Observe and highlight complex and variable issues with significant departmental impact in the team.
- Establishes risk management practice, ensures a strong and robust processing environment with effective controls.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Embarks on continuous on the job training for end-to-end product knowledge.
- Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.
Benefits
- Generous Paid Time Off
- Paid Parental Leave
- Financial Well-being and Planning
- Learning and Development Resources
- Volunteer Opportunities
