Customer Service Advocate
Christian Care MinistryMelbourne, Florida, United States
Posted October 28, 2025
38500 - 38500 USD year
Full Time
About the Company
Christian Care Ministry (CCM) is a non-profit organization that administers Medi-Share, a healthcare sharing program for Christians to collectively manage medical bills. With over 600 employees across multiple locations in the United States, CCM focuses on providing financial support and healthcare services to its community. The company's distinctive approach lies in its faith-based model of shared responsibility, offering a supportive network for individuals facing healthcare challenges.
Job Description
Christian Care Ministry is hiring Customer Service Advocates for a start date in early 2026 to support their Medi-Share program. CSAs will serve as trusted resources for members and providers, providing technical support, resolving issues, and upholding their Christ-centered values. The role emphasizes communication, customer service, and teamwork.
Requirements
- Presenting accurate and complete information
- Troubleshooting and resolving issues
- Maintaining strict adherence to company rules and policies
- Utilizing multiple communications channels
- Maintaining confidentiality of sensitive information
Benefits
- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Parental Leave
- Disability Insurance
- Short-Term Disability
- Dental plan
- Vision plan
- Accident insurance
- Critical Illness insurance
- Hospital Indemnity
- Wellness plan
- Employee Assistance Program
- Employee awards
- Anniversary Awards