We are now hiring Customer Service Advocates for a target start date of January 26th, 2026. The job involves providing excellent service to members and providers through technical proficiency, job knowledge, and faith.
Requirements
- High school diploma or GED
- Two years of customer service experience in a relevant industry (insurance, financial services, healthcare)
- Two years high volume contact center experience preferred
- Experience in healthcare, insurance or medical billing preferred
Benefits
- 100% paid Medical for employees/99% for family
- Generous employer Health Savings Account (HSA) contributions
- Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
- 6 weeks of paid parental leave (for both mom and dad)
- Dental - two plans to choose from
- Vision
- Short-term Disability
- Accident, Critical Illness, Hospital Indemnity
- 401(k) – up to 4% match on ROTH or Traditional contributions
- Generous paid-time off and 11 paid holidays
- Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
- Employee Assistance Program including no cost, in-person mental health visits and employee discounts
- Monetary Anniversary Awards Program
- Monetary Birthday Awards
