Client Relations Representative (Bilingual English/Spanish)

The Client Relations Representative provides superior customer service to all Children’s Council of San Francisco customers and agency staff, representing the agency to the community, both on the phone and in person. This role is aligned with the Family Services Department but provides general office and staff support to departments within the agency, as needed.

Requirements

• High school diploma required.
• Minimum 2 years Administrative Assistant experience.
• Bilingual English/Spanish Required.
• Ability to communicate and handle a wide variety of situations dealing with a diverse population.
• Ability to deal effectively with heavy multi-line phones, voice mail, mail machines and fax machines.
• Knowledge of PC Windows, Outlook E-mail, and MS Office.

Benefits

• Employers paid Medical, Dental, Vision, Life, LTD and AD&D coverage.
• Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
• 401(k) retirement plan with generous 10% match.
• Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
• Generous paid time off (5 weeks of PTO), 14 paid holidays + a floating holiday for your Birthday.
• Ongoing training and professional development for all staff.
• Tuition Reimbursement