Remote Bilingual Spanish/English Speaking Customer Service Rep

This remote position is a client service specialist (CSS) role for a bilingual team member supporting employers regarding their benefit programs. The role involves first-line support, claim assistance, vendor card management, member enrollment, and maintaining detailed call logs. Candidates should possess excellent communication and computer skills, and a team player's ability to work independently.

Requirements

• Exceptional communication skills.
• Basic understanding of employee benefits.
• Proficiency with computer systems and CRM platforms.
• Experience with office equipment.
• Ability to manage high call volumes.
• Team player with collaborative work ethic.
• Experience with office equipment like fax and copier.

Benefits

• Competitive salary
• Opportunities for professional growth
• Flexible working arrangements