Intake and Diversion Specialist

Provide compassionate, client-centered services assisting with identifying and accessing more stable housing options, utilizing a collaborative process with team members and community partners to provide service linkages and support systems to effectively serve clients.

Requirements

• Provide compassionate, client-centered services
• Provide trauma-informed, housing focused case management
• Utilize a collaborative process with team members and community partners
• Ensure timely and thorough documentation of all services
• Honor and maintain strict confidentiality
• Demonstrate knowledge of Kearney Center and community resources
• Demonstrate understanding of the needs of people experiencing homelessness
• Possess knowledge of programs and policies that impact people experiencing homelessness
• Participate in weekly supervision and team meetings
• Assess clients requesting emergency shelter services
• Determine eligibility for services
• Coordinate diversion services when applicable
• Provide crisis intervention when needed
• Track eligible client information
• Track, log, summarize and report activities daily
• Perform other assigned activities to build the capacities of guests and staff