Technical Consultant, Customer Success
Centric SoftwarePosted December 9, 2025
Full Time
About the Company
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
Job Description
The Technical Consultant is responsible for providing technical solutions to existing customers on the Centric product portfolio, mainly Centric PLM, and must be able to articulate the company’s technology to both business and technical users.
Requirements
- Collect information about customers’ system configuration, IT landscape and data usage to identify weaknesses and problems, and understand the root causes
- Provide guidance and formulate recommendations based on experience and Centric best practices, considering customer needs and Centric 8 capabilities
- Present solution findings and suggestions to customers with justification, recommendation and practical advice
- Collaborate with other Customer Success teams, Upgrade Managers, Support / Cloud Operations / R&D teams, business consultants, and technical consultants, service teams and partners
Benefits
- Equal employment opportunities