Training & Content Operations Lead
CedarCalifornia, United States • New York, New York, United States • New Jersey, United States • Connecticut, United States • Washington, District of Columbia, United States
Posted October 20, 2025
95600 - 125000 USD year
Full Time
About the Company
Cedar is a leading financial experience platform for healthcare providers, offering a consumer-grade solution that integrates patient billing and benefits information into one seamless payment experience. This platform helps finance leaders increase patient payments and boost loyalty by providing a top-tier patient financial experience. Cedar stands out in the industry with its innovative approach to modern revenue cycle management.
Job Description
Cedar is seeking a Training & Content Operations Lead to deliver and enhance training content for both internal teams and clients. The role involves designing, developing, and maintaining training curricula across various products, leveraging data science, and supporting training initiatives across all stages of the product lifecycle. This is a significant contributor within a fast-growing company focused on improving healthcare accessibility.
Requirements
- 3-5 years experience designing, delivering, and optimizing training programs and content strategies.
- Experience working with large healthcare systems, healthcare data, medical billing, and revenue cycle management.
- Familiarity with Adobe Captivate or similar software simulation.
- Excellent written and verbal communication skills.
- Skilled at project management and prioritization.
- Intellectual curiosity and continuous improvement drive.
Benefits
- Competitive salary
- Equity eligibility
- 401(k) matching
- Parental leave
- Medical and fertility benefits
- Wellness program
- Mentorship and coaching
- Learning and development resources
