Service Consultant

As a Service Consultant at CarMax, you will deliver exceptional customer service by acting as a liaison between customers and retail technicians or mechanical associates. You will assist with incoming service calls, accurately interview and document customer concerns, and create repair orders.

Requirements

• Demonstrate exceptional interpersonal, communication, and customer service skills
• Demonstrate exceptional telephone etiquette and active listening skills
• Provide exceptional customer service at all times

Benefits

• 401k Matching
• Generous Paid Time Off
• Tuition Reimbursement