Workforces Case Manager / Career Advisor

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners.

Requirements

• Bachelor’s degree or higher, or an equivalent combination of education and experience
• Strong communication skills and knowledge of community resources
• Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Must have MS Word and Excel skills at a minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base, with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Exceptional time management skills to meet deadlines and work under pressure
• Knowledgeable about the local region and relevant partners

Benefits

• 401(k) with a generous employer match
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans
• Disability insurance
• Supplemental insurance