Call Center Sales Supervisor B2C

Adrian Magnus, part of Carazo Enterprise SL, is seeking a B2C Sales Supervisor / Sales Manager to lead their team of phone-based sales agents. This remote leadership role focuses on delivering sales excellence through training, performance analysis, and KPI-driven management, with a strong focus on coaching and optimizing sales systems for the U.S. and European markets. The role requires a highly experienced individual and fluency in English.

Requirements

• Minimum 5 years of total sales experience
• 1–2 years as a successful phone salesperson
• 3+ years supervising remote phone sales teams
• Strong knowledge of outbound call operations, sales psychology, and coaching techniques
• Proven experience with U.S. and European markets
• Skilled in creating scripts, analyzing data, and improving KPIs
• Fluent English (C1 level or higher)
• Remote work capability and reliable internet

Benefits

• Competitive bonus and commission structure
• Opportunity to lead and scale a global sales function
• Full remote flexibility and autonomy
• Clear growth path and collaboration with executive leadership