Customer Success Integrations Manager

Canary Technologies is seeking a Customer Success Integrations Manager to support and lead the execution of integration activations across hotel technology platforms. The role requires hands-on experience in hotel technology or hospitality operations, with a focus on technical execution and customer enablement.

Requirements

• 3–5 years of experience in technical onboarding, integration management, or customer success roles in a SaaS or hospitality tech environment
• Demonstrated experience managing API-based integrations, ideally across PMS or hotel-related platforms
• Strong communication and stakeholder management skills, especially with cross-functional internal teams and third-party vendors

Benefits

• Company-wide days off each month
• Self-improvement club with budget for personal goals
• Professional development chats with budget for cross-functional conversations
• Travel reimbursement for visiting company offices
• Personal travel reimbursement for stays at hotels that work with Canary