Customer Success Enablement Manager
Canary Technologies CorpDallas, Texas, United States • San Francisco, California, United States • New York, New York, United States
Posted August 28, 2025
95000 - 105000 USD year
Full Time
About the Company
Canary Technologies Corp is a leading hospitality software solutions provider trusted by thousands of hotels worldwide. Offering innovative solutions like Contactless Mobile Check-in, Digital Authorizations, and Digital Amenity Ordering, Canary enhances guest experiences and ensures PCI compliance, reducing chargebacks and fraud by up to 90%. Led by former hoteliers, the company's deep industry understanding sets it apart in the hospitality technology space.
Job Description
Canary Technologies is seeking a Customer Success Enablement Manager to design and deliver training, tools, and processes to empower their customer success team. This role focuses on ensuring consistent messaging and impactful onboarding for Canary's hospitality-specific AI platform, influencing team performance and customer value. The position is key to shaping the future of how Canary enables successful outcomes for both Canary clients and their people.
Requirements
- Design, deliver, and manage onboarding programs.
- Create and run workshops, product demos, and skills training.
- Develop ongoing enablement initiatives.
- Build and maintain playbooks and documentation.
- Partner with Sales, Product, and Marketing teams.
- Optimize CS processes and tooling.
- Measure program impact.
- Drive innovation with AI.
- Collaborate with Product, Marketing, and Sales.
- Champion knowledge sharing.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
- Canary Days
- Self Improvement Club
- Professional Development Chats
- Travel Reimbursement
- Personal Travel Reimbursement
- Canary Technologies is an equal opportunity employer