Technical Support Agent - Latam
Canals AIColombia • Brazil • Brazil • Chile • Colombia • Mexico • Argentina • Brazil
Posted February 10, 2026
Full Time
About the Company
Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI.
Job Description
We're hiring a Technical Support Agent to help distributors get fast, effective support as they scale on Canals. You'll troubleshoot technical issues, guide users through our tools, and collaborate with Product, Engineering, and Customer Success to ensure a seamless customer experience.
Requirements
- 1-3 years of experience in technical support for a SaaS product
- Excellent written and verbal communication skills
- Highly organized, proactive, and comfortable in a fast-moving startup environment
Benefits
- Flexible work environment across North and South America
- Stellar product-market fit with tons of customer love