Learner Success Coach

Learner Success Coach is responsible for maximizing retention and ensuring apprentice progress to target by monitoring learner progress, conducting routine progress reviews, and providing coaching support sessions.

Requirements

• Teaching, coaching or mentoring experience in a relevant industry
• Experience within Apprenticeships or relevant industry experience
• Experience in or understanding of the tech space
• Attention to detail
• Solutions focussed problem solver
• Passion for learner support
• Excellent written and verbal communication skills
• Proficient in using Excel, MI reporting tools & learner LMS systems

Benefits

• Remote first company providing flexibility to work from home
• Pension with up to 5% matched contributions
• 25 days holiday + Flexi bank holidays + 1 day off on your birthday
• A day for volunteering
• Enhanced Maternity and Paternity Leave
• Health & Wellbeing allowance of up to £30 per month
• Annual Summer and Xmas events
• Company socials including everything from Cambridge College formals, pub nights to team building events
• CPD Allowance alongside quarterly reflections to ring fence time for development and growth
• Private medical insurance and cash plan
• Holiday buy back scheme (up to 10 days p/a)
• EAP with 24 hour confidential support line